Privacy Policy

This Privacy Policy explains how Brake Zone & Car Care ("we," "us," or "our") collects, uses, and safeguards information when you visit our website, request a quote, schedule service, or contact our shop at 8000 Club Parkway, Cordova, TN 38016.

Information We Collect

We may collect the following when you interact with our website or shop:

• Contact details you provide — name, phone number, email, and vehicle information.
• Service history and repair records for vehicles you bring to our shop.
• Messages you submit through our appointment request or contact forms.
• Basic analytics data (pages visited, device type, referring site) collected automatically.

How We Use Your Information

• To schedule service, provide estimates, and complete repairs.
• To contact you about your vehicle, appointments, or follow-up service.
• To send occasional specials, seasonal reminders, or gift card promotions (only if you opt in).
• To improve our website and understand which services customers are interested in.

Sharing of Information

We do not sell your personal information. We only share information with trusted providers who help us operate the business (for example, parts suppliers, payment processors, or our website host) and only to the extent needed to serve you. We may also disclose information when required by law.

Data Retention

Repair records are retained to support warranty claims and future service history. Contact information submitted through the website is retained only as long as needed to respond to your request or comply with our records requirements.

Your Choices

• You can opt out of marketing messages at any time by replying STOP or calling the shop.
• You can request a copy or deletion of your personal information by contacting us.
• You can disable cookies through your browser settings — see our Cookie Policy.

Third-Party Services

Our website may include content from third parties such as Google Maps, Google Reviews, Facebook, or Instagram. Those services collect information under their own privacy policies.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

Questions about this policy? Call us at 901-737-6261 or stop by 8000 Club Parkway, Cordova, TN 38016.